May 2, 2020

Safety Measures Taken by SathiClap

By admin

At SathiClap we are always committed to provide quality service with safety. In this unprecedented time of globe pandemic. Some important changes are made in standard operating procedure to enhance safety of customers and professionals.

To ensure safety of customers and professionals , we have listed SOPs.

1. Daily Temperature measurement of Professionals

We are instituting daily measurement of all professionals associated with our platform. If anyone has a temperature more than  99°F or any symptoms. We will be forced to stay home and take advice from a doctor.

Professionals can resume duty only after he will get normal temperature for 3 successive days or duration prescribed by the doctor.

2. Use of Personal Protective Equipment (PPE)

In view of COVID 19 We are supplying PPE to our associated service professionals. As soon as we resume our services, professionals will be equipped with 3ply masks , protective sterile gloves, hand sanitizer and sanitizing spray.

3. Ensure Contactless Service

For Service like home Appliance repair , Electrical , plumber services our standard procedure is to ensure contactless service.

4. Safety Training

We are providing online training to our professionals on personal safety, usages of PPE and Service SOPs so that they can ensure safety for themselves and society. As soon as we resume our services , They are able to take necessary action while working in the field.

5. Mandatory Installation of Aarogya Setu Application in Mobile.

The aarogya setu application is compulsory to install on mobile for all professionals. Professionals are required to show the current status of application before entering the customer’s premises for work.

6. No Request from Containment Zones

  • Service requests from the containment zone and buffer zone will not be entertained.
  • Professionals having any symptoms or residing in containment zones or even buffer zones are not allowed to resume duty.
  • Service requests from the containment zone and buffer zone will not be entertained.
  • Professionals having any symptoms or residing in containment zones or even buffer zones are not allowed to resume duty.

These are the initial steps taken by us to ensure safety of professionals and consumers. We are closely monitoring the situation, we will introduce more steps in future to enhance safety.

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